Natwest PPI claims guide


The Natwest Payment Protection Insurance (PPI)  miss-selling scandal can be traced back as early as 1990 possibly earlier.  Natwest PPI continues to make the news headlines for all the wrong reasons and impact borrowers today.

But the two fundamental questions that you must ask yourself are:

  • Were you mis-sold Natwest PPI?
  • Are you entitled to compensation through a Natwest PPI claim?

Your response to these questions is crucial because many Natwest & RBS borrowers today are discovering that they have paid thousands of pounds for some form of RBS PPI. 

 Natwest PPI clients in some severe cases were unaware that the overall costs of the PPI when you factor in the PPI and the compensation work out to be much more than the overall amount that was borrowed. As you seek answers to those questions, a little background is in order to help you understand the murky world of PPI miss-selling. Many borrowers may not even be familiar with Natwest PPI, and that is one of the reasons NatWest / RBS are being inundated by borrowers who have mis-sold this insurance. In fact, many customers who were sold PPI by the RBS /Natwest paid a very high price for it. Some never knew that it was part of the mortgage, loan or credit card that they were getting. However, that is only one of the ways PPI was mis-sold there are many more, in fact, the list of reasons are endless. Natwest PPI Claims is a claims management service by claimspower and regulated by the Financial Conduct Authority. If you think you were a victim of being sold PPI please click here now and we will tell if you were sold PPI and we will help you establish if you were mis-sold PPI.

PPI Basics 

PPI - Payment Protection Insurance is designed to take over payments on credit borrowing when borrowers are unable to make the payments themselves perhaps as a result of becoming unemployed or ill. In the case of the mis-sold Natwest PPI, the insurance was sold to cover a variety of products including NatWest mortgages.  Also mis-sold were Natwest credit card PPI and personal loan PPI (secured and unsecured). So you have taken out any of these kinds of credit, then there is a real possibility that you were mis-sold your PPI policy by Natwest or the RBS group.  Above we mentioned one way that sales advisors mis-sold the PPI, but it certainly was not the only way this occurred. 

How Natwest PPI was mis-sold 

Some borrowers did not even know that they were purchasing Natwest PPI when they signed their credit agreements. This is because some credit agreements had boxes that were pre-ticked to automatically include this form of insurance. Such customers had to opt-out of the PPI rather than opt-in! This is a case where it was not made clear to the borrower that the PPI was, in fact, optional. In some instances, borrowers were made to feel that they would not qualify if they did not accept the PPI, or that the loan application process would be stopped if the borrower did not agree to the insurance. If you had Natwest PPI for a loan, credit card or mortgage anytime between 1988 to 2014 and suspect or know you were paying for PPI, please contact us immediately. For all our clients we assign a dedicated claims manager who makes the process easy for you—there’s no paperwork required. Your claims manager will tell you if you have been mis-sold, so you no longer have any doubt about where you stand.

Other Ways PPI was mis-sold 

Some borrowers were sold the wrong or inadequate PPI and should make a Natwest PPI claim. For example, the term of the PPI sold was shorter than the term of the loan. Other cases involve borrowers who took out a loan jointly, however, the PPI only covered one borrower. Further, if you were already covered through work or elsewhere, you should not have been sold the PPI. If you are self-employed, you may have a claim for compensation. On many occasions, Natwest PPI policies did not cover self-employed individuals when their businesses went bust. If this is your situation, where you informed of this fact? Also, if you were unemployed when you took out the loan and purchased the PPI, there is a good chance you were wrongly sold the insurance. NatWest parent company RBS (Royal Bank of Scotland) was fined heavily by the regulator for taking too long on claims, sometimes dismissing cases without thoroughly investigating all the facts. There are many more violators and the list is extensive and you can review the main offenders here. The Financial Services Authority won its court battle against the British Bankers’ Association in 2011, resulting in up to £4.5bn in compensation to mis-sold borrowers—the number has increased since then. The exact conditions and amounts vary from lender to lender and the list of these lenders is extensive. 

If you had Natwest PPI for a loan, credit card or mortgage anytime between 1988 to 2014 and suspect or know you were paying for PPI, please contact us immediately. For all our clients we assign a dedicated claims manager who makes the process easy for you—there’s no paperwork required. Your claims manager will tell you if you have been mis-sold, so you no longer have any doubt about where you stand. No old paperwork is required in order to perform the search, however, if you have any documents that support PPI policy on your account then please provide this information as this will enable us to fast track your claim. You do not need to use a claims management company to make your complaint to your bank and if your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free. If you had Natwest PPI for a loan, credit card or mortgage anytime between 1988 to 2014 and suspect or know you were paying for PPI, please contact us immediately. 

Act Now before the deadline 

Finally, we think you must know one more fact as you make your decision the deadline to submit the claim is 29 August 2019 after that it will be too late. This just demonstrates the urgency of making your claim now, contact us today and let us fight your claim. You can rest assured that your Natwest PPI claim will receive the personal attention and advocacy that it both deserves and requires. Get the ball rolling all you have to do is complete them.

Simply fill out the contact form below and one of our experts will contact you and give you all the information you need. Or if you have 10 minutes to spare why not complete our secure online PPI claim form and speed up your claim by up to 3 weeks.

Online Claim Form 

Your Name (required)

Your Email (required)

Your Contact Number (required)

Your CURRENT FULL ADDRESS (required)

Your PPI Query (Required) Please ensure to include borrowing type, ie Loan(s), *Credit Card(s), Mortgage(s), Amount borrowed and Duration *For CC Claims please state average debt balance per month on the card i.e. more or less than £1,000 or £2,000, £3000 or more)