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Payment Protection Insurance usually referred to as PPI, is a financial insurance product designed to help NatWest customers meet their repayment schedule if their financial situation changes and they can no longer do so on their own. Situational changes could include things such as redundancy, accident, illness, disability (work related or otherwise). Furthermore, some policies included protection for the named borrower’s family and estate in case of death.

The idea behind PPI is a good one; financial situations can often change quickly and in an unexpected manner and a PPI policy should be able to offer a crucial safety net when they do. Unfortunately, NatWest often mis-sold the policies leaving customers paying for a service they were ineligible for.

PPI claims fall into two categories, with the most well-known type being mis-selling. It was common for PPI to be bundled with the financial product you were purchasing, for example, Natwest Mortage, Natwest Loan, Natwest Credit Card, and less commonly, Natwest Overdrafts. During the sales process, however, sales staff often didn’t explain the details of the PPI cover and the eligibility criteria. This result is many people paying for PPI but being completely ineligible to claim should something happen. This could be because they had a pre-existing medical condition or they were already covered with another policy.

The second type of PPI claim is referred to as a Plevin claim. In this type, the PPI was possibly a valid policy offering the protection advertised, but the customer was misled on the division of payments, with a large portion of their premiums going to commission fees.

Which Products Included PPI?

NatWest offered PPI policies with a wide variety of their financial products. Any product that involved borrowing money, and therefore making and meeting a repayment schedule, would have the option of including a PPI policy. You may be able to make a claim if you owned one of these products between 1987 and 2013:

Myths About Claiming

There are many myths surrounding NatWest PPI claims that may have discouraged you from seeking out your compensation, however, most of them are unfounded.

You Agreed to the Policy and Therefore Can’t Make a Claim

Millions of people agreed to accept PPI on their NatWest borrowing, but agreement in and of itself does not exclude you from making a claim. PPI claims are based on the misrepresentation of the eligibility, cover, and premiums of the policy, so even if the policy was agreed to in principle you still may be able to make a claim.

You Require the Original Paperwork

While having the original paperwork and account numbers will certainly help to speed the claim along, and ensure you get the maximum amount of compensation, it’s by no means required. The details of the policy can often be provided by NatWest who hold records for at least 6 years.

Ex-Pats Cannot Claim

Expatriate status does not exclude you from making a successful claim. Everybody who purchased a NatWest PPI policy that was mis-sold is eligible to make a claim.

It Was Part of a Bundle

PPI policies were often bundled into the financing agreements and formed part of the contract. Just because the policy was bundled, however, does not mean that it wasn’t mis-sold.

Making a claim is easy, simple, and fast. All you need to do is get in touch to provide some basic information. And with the deadline fast approaching, if you think you may have had a NatWest Loan PPI, NatWest Credit Card PPI, NatWest Mortgage PPI, or NatWest Overdraft PPIpolicy then there has never been a more urgent time to make a claim.